Privacy Policy

Last updated: August 5, 2025

Your Privacy Matters

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This policy outlines how we collect, use, and protect your information when you use our 3D marketplace.

Information We Collect

Account Information

  • • Email address and password
  • • Display name and profile information
  • • Payment information (processed securely through Stripe)
  • • Creator profiles and business information

Usage Data

  • • Pages visited and time spent on our platform
  • • Search queries and marketplace interactions
  • • Downloaded files and purchase history
  • • Community posts and interactions

Technical Information

  • • IP address and device information
  • • Browser type and version
  • • Operating system and screen resolution
  • • Referral sources and session data
How We Use Your Information

Platform Operations

  • • Process purchases and manage your account
  • • Deliver downloaded files and purchase confirmations
  • • Provide customer support and respond to inquiries
  • • Process creator payouts and affiliate commissions

Improvements & Analytics

  • • Analyze usage patterns to improve our platform
  • • Personalize your experience and recommendations
  • • Monitor for security threats and prevent fraud
  • • Generate anonymized analytics and reports

Communication

  • • Send important account and security notifications
  • • Provide transaction receipts and download links
  • • Share platform updates and new features (optional)
  • • Marketing communications (with your consent)
Information Protection

Security Measures

  • • SSL encryption for all data transmission
  • • Secure password hashing and authentication
  • • Regular security audits and vulnerability testing
  • • Access controls and employee data handling training

Payment Security

  • • PCI-compliant payment processing through Stripe
  • • No storage of credit card information on our servers
  • • Fraud detection and prevention systems
  • • Secure tokenization for stored payment methods
Information Sharing

We Never Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

  • • Payment processors (Stripe) for transaction processing
  • • Cloud hosting providers (with strict data protection agreements)
  • • Email service providers for transactional emails
  • • Analytics services (with anonymized data only)

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform safety.

Your Rights & Controls

Data Access & Control

  • • View and update your account information anytime
  • • Download a copy of your personal data
  • • Request deletion of your account and associated data
  • • Opt out of marketing communications

Cookie Management

  • • Essential cookies for platform functionality
  • • Optional analytics cookies (can be disabled)
  • • Preference cookies for personalization
  • • No third-party advertising cookies
Contact Us About Privacy

If you have questions about this privacy policy or how we handle your data, please contact us:

  • • Email: admin@makernest.co.uk
  • • Contact form: /contact
  • • Response time: Within 72 hours

Policy Updates: We may update this privacy policy from time to time. We will notify you of any material changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated policy.